Busy Bees Delivery Privacy Policy

This service is operated by Busy Bees Delivery Limited. If you visit our website or contact us or take part in our Questionaire, this policy is for you. It's about how we protect your data and respect your privacy.

We last updated this policy in June 2023. We update it from time to time as we make improvements or when laws change. Please check it regularly to make sure you know exactly how we use your data.

Our responsibility

Busy Bees Delivery Limited is the ‘controller’ of your personal data. This means we decide how and why your data is processed any time you use our products or services. We go into this in more detail below.

Your responsibility

Please read this policy and make sure you’re happy with it before you continue

Data we collect about you

When you visit our website, we collect data about your visit, including which webpages you visited. Sometimes you might give us data, such as your email address.

In this section, we outline what information we collect about you when you visit our website, why we collect it and the legal basis on which we use it.

Information about you

Your contact details

E.g. Your email address or name.

Why we collect this data

We use this information to distinguish you from other users, and to contact you if we need to. To participate in our Survey or register for future partnership with Busy Bees Delivery, we'll ask you certain questions to help us improve our services. Any data we collect from you will be used to provide help us design services and to help you make the most of our offerings, unless you ask us not to.

Legal basis under data protection law:

Legitimate interests, and consent (where you have opted-in to email marketing)

We’re allowed to use your data if it’s necessary for our (or someone else’s) legitimate interests, provided those interests are not outweighed by your rights nor have any negative impact on you.

Our legitimate interests are:

· Understanding ecommerce and in-store business needs and improving our services

· Understanding shopper’s needs with their deliveries

· Enabling you to respond to our survey questionnaire

· Learning from the way your shopping’s were delivered

‘Consent’ is when you give us your permission to use your data for a specific purpose. You can withdraw your consent at any time. Simply contact us,

Marketing preferences

E.g. Your electronic mail preferences such as marketing via email and push notifications.

Why we collect this data

We use this information so we can remind you of all the ways we can help and hopefully improve customer growth for businesses and encourage you to use Busy Bees Delivery when we launch.

How it benefits you

You get information about the latest delivery services that match your customers or market criteria, information on our survey results, and we can also send you marketing emails and push notifications which are relevant to you. You’ll only hear from us about products and services we think will interest you.

Legal basis under data protection law:

Legitimate interests, and consent (where you have opted-in to email marketing)

We’re allowed to use your data if it’s necessary for our (or someone else’s) legitimate interests, provided those interests are not outweighed by your rights nor have any negative impact on you.

‘‘Consent’ is when you give us your permission to use your data for a specific purpose. You can withdraw your consent at any time. Simply contact us.

Information about how you use our website

Why we collect this data

Understanding how you use our websites helps us to improve our service. It helps us determine segments of the Last-mile delivery that needs improvement, so we can improve the level of our service for business and to shoppers. We use this understanding to better target our operations.

How it benefits you

It means when we launch you have a better option in the market place. Plus, you’ll see the most relevant information and benefits to you.

Legal basis: Consent

‘Consent’ is when you give us your permission to use your data for a specific purpose.

You can withdraw your consent at any time. Simply contact us,

Legal basis: Legitimate interests

We’re allowed to use your data if it’s necessary for our (or someone else’s) legitimate interests, provided those interests are not outweighed by your rights nor have any negative impact on you.

Our legitimate interests are:

· Providing and improving our services

· Enabling you to save property searches, claim your home and carry out other tasks using your Zoopla account

· Personalising your experience of our services

· Learning from the way you use our services

· Making sure our services are secure

Your rights

The law grants you rights with regards to your personal data. They fall into six categories:

Erasure

You can ask us to delete your information in some circumstances. Find out more about erasure

Rectification

You can ask us to correct inaccurate or incomplete information. Find out more about rectification

Access

You can ask us for a copy of your information. This right applies but there are some exceptions, so you might not get everything we process. Please note that we do not accept any access requests made through third party service providers. This is because we’re unable to adequately check the identity of the person making the request, which could be phishing attempts.

Restrict processing

You can ask us to restrict processing your information in some circumstances. Find out more about restriction

Data portability

This may apply to information you give us. You can ask us to transfer this information to another organisation or give it to you. This only applies to automated processing based on your consent or in relation to a contract.

Object to processing

You may be able to object to how we process your personal data even if we believe it’s in our or someone else’s legitimate interests.

Your data choices

1. You can choose not to give us your data.

If you do this, you can still browse our website, but you will not be able to partake in our Survey,, sign up to our emails or be informed of our services when we launch.

2. You can tell us not to use your data for marketing.

You can say no to us using your data for direct marketing, or withdraw your consent at any time. Simply contact us via [email protected].

How we store your data

Where do we store your data?

The personal data we collect is processed in third party data base facilities.

Some of these third parties are located outside the UK and the European Economic Area (EEA).

How long do we store your data?

We only keep your data long enough to carry out tasks we collected it for. After that time, we safely delete it. The exact amount of time varies depending on the type of data and how we use it.

Do any third parties process your data?

Yes. Like many technology businesses, we use trusted suppliers to host our services (including our websites) and power our business systems. We only choose partners who have appropriate security measures in place to keep your data safe.

We only share your personal data with these suppliers when we absolutely need to. If these suppliers are located outside the UK and the EEA, we take further steps to protect your privacy and make sure that those transfers comply with the law.

Who we are

Busy Bees delivery Ltd is a young company passionate and committed to an efficient and reliable delivery service for large, long or bulky parcels, Palletized goods and white and brown Goods.

These recommendations may use inferences about your interests based on your activity on our websites and apps and on other websites, apps and databases operated by other ZPG Companies. They may also use your data which we capture when you use the Zoopla website and app for other purposes which are described in this Privacy Policy.

Vulnerability Disclosure Policy

When it comes to our products and marketing we don't compromise on security. If you've noticed something that doesn't seem quite right please let us know. Drop us an email on [email protected] including your name, details of the vulnerability and how to reproduce it.

Although we welcome all reports of suspected vulnerabilities, we aren't able to respond to every email, and aren't offering rewards or bounties for any finding forwarded to us.

We expect professionalism from any security researchers and for them to avoid privacy or legal violations; these violations include (amongst others) not destroying or corrupting our data, not interrupting our operations, not targeting our staff and not performing any scans on our systems.

If you have disclosed a valid unique bug we will of course pass this on to our teams internally to resolve, but will not be able to keep you updated on the progress of the report. Regardless of the outcome of your finding we would ask that disclosures are made directly to us, and that no public disclosure is made without our prior explicit consent.

How to contact us

We hope all of the above makes sense and you’re happy with how we use your personal information. If not, please contact us at [email protected] .

If we’re unable to deal with your request in a satisfactory way, you can contact the Information Commissioner’s Office.